Frequently Asked Questions


Do I need to remove the screens before you come?


No. We will remove any screens and re-install them. We include a basic screen cleaning with each of

our window cleaning services unless you ask us not to.


Do I need to remove my stuff from the window sills?


Yes please. We are always very careful when moving things in your home or office. But accidents do

happen. If you have valuable knick knacks please remove them from the window sills. We would hate to

accidentally break something.


Do I need to open the blinds?


Not necessary. But if you have any blinds that are broken, or loose please let us know.


Does your crew take their shoes off?


Yes. We will either remove our shoes or put on shoe booties to protect your floors.


Do you clean out the window tracts?


Yes. We include a basic cleaning or wipe down of the exposed tracts with our window cleaning service.

If you would like the windows opened to clean the unexposed tract area we can for an additional

charge. We can also do a complete tract cleaning where we remove the window, window tract-rail and

clean them thoroughly for an additional charge.


How often should I have my windows cleaned?


For most homes twice per year will keep them maintained. Some homes need it more often if they are

on the water or a busy road.

What do I do if I have broken window seals?

You can leave it as is but it may have less insulation qualities as the gasses inside the window have

escaped. You should get the window replaced or repaired.

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~ Stanwood / Camano Island

~ Anacortes / Oak Harbor

~ La Conner / Bayview / Bow

~ Mount Vernon / Burlington

~ Sedro Woolley / Hamilton / Concrete

~ Arlington / Smokey Point / Oso

~ Marysville / Tulalip

~ Lake Stevens / Granite Falls

~ Everett / Edmonds / Mukilteo

~ Bothell / Mill Creek / Mountlake Terrace


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